SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of crazy9deals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crazy9deals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Beautiful this outfit, very comfortable
SO cute. The material is everything!
Excellent recommended to buy large sizes to make your baby last longer
I loved it, it's fresh, well made, good finishes. Arrived the size I asked for.
Overall good but the buttons could use more stronger threading.
I love it, delivery was fast especially in Africa I got my moneys worth love the color and design overall good I’m happy
I liked really a cozy fabric. The description of the same garment
Awesome product really nice and light weight for summer. Can’t wait to put them on my kids
Garny set. Rozmir vidpovydadav dessnosti, yakistk in the photo, a number of spivpadov, zamovlats are satisfied)
Great suit. Quality is high. For age 14 months A little too big, but not critical. Definitely recommend
Nice light quality for summer wear , muslin cotton fabric
Oh I bought a lot of waiting. But the goods came out bad. Ali took appropriate action. I'm so kind and grateful. Now I trust Ali. The clothes are good, but they are bad, so I order again
The quality is excellent, as described.
At the time of Ditina May 78 cm. growth, the yakraz is normal, I think it will not be zamaliy, it is good, light dihayucha fabric muslin
Garnum muslin suit. Ide-ALNY will be on the Lato. Thin fabric, Biliy colir. Dagger sewed
I was worried that it would be small (there were comments that they sit down after washing) ordered a size larger. Specially extended and nothing happened, as it was and is. The suit is size in size (Russian) so feel free to order. The color is different a little bit, darker. Closer to green. 120,130 sizes are not particularly different. 120 size turned out to be a large T-shirt for the child, the shorts sat perfectly. The child wears a Russian 110-116. Weight 17 kg. I will re-order a size smaller. And I will keep these for next year. The quality is excellent, I recommend it!
Garny suit. A number of trohi dark and glabshy nizh on the site, we will be better.
As always a great suit. I always buy at sea on vacation, very light, comfortable and comfortable suit. The fabric is nice, and it always looks great. Success and prosperity to you!
I loved it, the quality is very good, the model very cute, I arrive on time as indicated and the color is very beautiful as I ordered it
Suit bomb! I recommend it! At the time Rist Ditini 74 cm, Rosmir took 80 (Little will be it) In OBM for coins viishov 170 UAH, in us we will start vid 500🥴 If they came to the level of security, they paid for it on the day.