We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
2 parts broken or broken. Dropped, however, this can be fixed with glue. super great figure faster shipping with light and battery👍👍👍👍👍
Even better than the idea that I did with it I highly recommend it
The level of detail is surprising
Very satisfied!
The packaging came to Me somewhat mistreated, but luckily it arrived complete and nothing broken, it is a great figure has good details and even light. If you like kaido, this figure you will like a lot Price quality
Figurine beautiful and very well detailed, fast and neat sending A lot of detail on the whole figurine + base, the material is very good quality For the price nothing to complain about, bright colors I highly recommend
Very good
SUPERB Stack provided Arrived detached obliged to stick
LED light does not work, but the doll is cute
I am satisfied with this quality at this price. There is no broken place, but it is Alibal. It was a long time.
It is very good, I give it a 8,5/10 The only bad thing is that some pieces are a bit suets and if you touch it it comes out without strength, but incredible price quality.
I arrived a day before and with fear I opened the package since it was not so well wrapped, but safe and sound, thank you. Sometimes you win and other times you lose in this world of collecting
Excellent figure good details, the light gives it its touch totally 10/10.
Everything very fast and better than in the photo
Excellent Product very well detailed
Very satisfied it's top. On the other hand very very light packaging it happened without damage but we were hot🥵Packaging is too light
Exceptional figure very happy with the order and shipped very quickly
Great article, well done, some joints are a bit unstable and must be glued
Came with a peeled hand and detail. Nothing serious, but could have been avoided with better packaging
Fast shipping, the product arrived intact except for plastic protection