We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Product arrived before the deadline, well packed, match the description, I bought to gift a child.
Very nice, but unfortunately his nose was damaged.🥹Because of the shipping anyway thanks quickly arrived
Very nicely done and the detail on point too. It is bigger than I expected but that is great about it. Also it has one flaw which I was sad about because it cannot stand without putting paper under one feet.
Very good model for the price... came with some scratches on left leg but it's not a big deal
It is a decent quality for the price, but the balance of the figure is uneven after assembly, so it cannot stand upright. It was fixed on the floor with a two-sided tape and placed. When you think about the price, it's just a matter to take.
Awesome
Perfect Arrived considerably fast He is very beautiful and big! Would buy again
Great quality product with super fast shipping, arrived well packed! Perfect doll, super recommend to everyone because they will not regret it.
good order.
Very good, surprised me by the quality. I bought to give as a gift to my nephew but TALV... No, it's mine!... I think I'll buy another one. I found him big and very heavy, details also look great. Then I come back to evaluate him alongside my others to give more sense of his size.
Best action figure I ever bought in my life. It is 28cm in size, very well done, detailed, of extreme quality, and comes with 3 faces that you can exchange. I recommend this item too much, especially for the 27 reais I already paid with taxes.
Wonderful product
bom
exactly like the picture. For people who want luffy without any defects on him, he had some scratches. Overall amazing product!
I really liked it but there is a lack of care with the shipping packaging, it comes in a simple bag and with the friction of the pieces the face paint came with small defects that I managed to correct, out of it all perfect
A precision that is worth it totally and in great detail
The bad thing is that it does not come without a box and only in a plastic bag, hopefully for the next one they will put bubble paper. No need to talk to seller arrived in less than two weeks thanks to seller
Daughter loves it great for the price!!!!!
Arrived well, very detailed good quality
Beautiful and good size