We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Berry good
Well produced, but, the box arrived totally destroyed
The box arrived totally destroyed and opened, but despite this problem of the post office, the doll made up for in the details, I liked it!
excelente
It is very nice and everything but the box is very battered
Nice item! Fast shipping!
The figurine looks like the photo but a pity that the cardboard arrived in a sorry state.
ordered the one with retail box but arrived without the box. but overall, the figure is nice, very detail n accurate to the descriptions, good quality
Figure of great quality. Arrived at less than 3 weeks, and I live in northeastern Brazil.
Note 10. Very good product, exactly as in the ad. The size is 15cm.
Great price and quality of the item. The packaging was. Well Kneaded, but no problems with the figure.
Well received
The item came intact and as descripted. The box, was a bit crumpled, I wouldn't mind it if it wasn't a gift. the content is perfect. Very well painted.
Very top I recommend it be great spectacular if or if
Simply amazing, loyal to the identical ad, very beautiful, and for the better value still buy will not regret it ..
ottimo
Simply amazing, I did not expect a piece with such quality and details for this price, I loved not seeing any defect no burr and no breakdown, I do not remember ordering with the box but it also only came that it was damaged in the shipment but all right, the important thing is the piece that is impeccable!
🥰
Delivered Fast Matched description pristine condition packaged beautifully box undamaged Highly recommend this seller! :)